Account Manager

For the right marketing professional, this is a unique opportunity to join a growing team who work hard and play well together. We’re committed to hiring the right candidate to add to our fun, fierce-feminist culture. We are committed to being a place for our employees to learn and grow. More about us below. 

The Job:

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee assigned customers, serve as the lead point of contact for all customer account management matters and build and maintain strong, long-lasting client relationships. There is an opportunity for quick advancement for the right personality, skill set, and work ethic. We are growing quickly.

If you are familiar with account management software (CRM), have a flair for client communication and understand marketing analytics through the sales funnel, we’d like to meet you. Ideally, candidates for this role will know how to manage and complete work for multiple projects at one time and report on marketing and sales KPIs.

Responsibilities: 

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. This includes but is not limited to hour burn, forecasting, project movement, additional selling opportunities

Plan strategically with internal teams and then share out with clients roadmaps for sales and marketing initiatives

Manage completion of projects; you will partner with the team to complete projects on a day to day basis. Ultimately the project completion will be your responsibility but you can utilize other team members and contractors to assist

Specific Skills:

Strong presentation and negotiation skills

Confidence and a persuasive manner

Tight organizational and time management skills

Great business sense and the ability to work to budgets

Prepare reports on account status

Collaborate with sales team to identify and grow opportunities within territory

Assist with challenging client requests or issue escalations as needed

 

Requirements:

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

BA/BS degree in Business Administration, Sales or relevant field

 

Not Required but a MAJOR Bonus:

Experience in B2B, specifically in heavy industrial

Time spent working as an SDR or in a sales adjacent role

 

We may be a good fit if: 

A hustler (You've always had 2 jobs)

Organized (Your closet is organized not just by season, but by color and pant length)

Trustworthy (People give you money to hold onto for them)

A Writer (Oxford comma, anyone?)

Timely (5 minutes early is late to you)

Tech-Savvy (You were an early snap chat adopter)

Smart (You were in AP classes sophomore year of High School)

You have 3-5 years of project software management experience and experience in digital marketing

 

About SmithBrown Marketing:

Only 2% of all women-owned businesses break $1M, and SmithBrown broke this glass ceiling with an all-female team in twenty months.  

We’re a group of dynamic, badass, smart women that execute marketing plans for clients of all shapes and sizes. We manage everything from social to migrating data between CRMs, do a deep dive on mar-tech stacks, develop with your sales funnels and reporting, and execute an account-based marketing strategy, and more. We work hard, empower each other, and hold each other accountable. 

Our core values are as follows; deliver results, take initiative, deliver results, master of one jane of the rest, be accountable, and yes, and. We can’t wait to discuss them with you.  

If you think that working with a band of badass lady bosses who are breaking down barriers and building each other up sounds like a good place for you, let’s see if there’s a spot for you at SmithBrown Marketing. 

Please submit salary requirements and a writing sample when applying. 

SmithBrown Marketing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.