Account Manager

For the right marketing professional, this is a unique opportunity to join a growing team of women who work hard and play well together. We’re committed to hiring the right candidate to add to our fun, fierce-feminist culture. We are a company of women and are committed to being a place for the right women to learn and grow. More about us below.

The Job:

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee assigned customers, serve as the lead point of contact for all customer account management matters and build and maintain strong, long-lasting client relationships. There is an opportunity for quick advancement for the right personality, skill set, and work ethic. We are growing quickly.

If you are familiar with account management software (CRM), have a flair for client communication and understand marketing analytics, we’d like to meet you. Ideally, candidates for this role will know how to manage multiple projects at one time and report on marketing KPIs.

Responsibilities:  

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

 

Specific Skills:

Strong presentation and negotiation skills

Confidence and a persuasive manner

Tight organizational and time management skills

Great business sense and the ability to work to budgets

Prepare reports on account status

Collaborate with sales team to identify and grow opportunities within territory

Assist with challenging client requests or issue escalations as needed

 

Requirements:

Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

BA/BS degree in Business Administration, Sales or relevant field

Not Required but a MAJOR Bonus:

Experience in B2B, specifically in heavy industrial

 

We may be a good fit if:  

A hustler (You've always had 2 jobs)

Organized (Your closet is organized not just by season, but by color and pant length)

Trustworthy (People give you money to hold onto for them)

A Writer (Oxford comma, anyone?)

Timely (5 minutes early is late to you)

Tech-Savvy (You were an early snap chat adopter)

Smart (You were in AP classes sophomore year of High School)

You have 3-5 years of project software management experience and experience in digital marketing

 

Please submit salary requirements and a writing sample when applying.  Send your resume to info@smithbrownmarketing.com

SmithBrown Marketing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.